WELCOME TO WOODBURNING STOVES LIMITED.COM
DELIVERY DETAILS:
Woodburning Stoves Limited delivers Country Kiln multi fuel stoves and wood burning stoves to Mainland UK, England, Scotland, Ireland, Wales, all UK Islands, Lewis, Orkney, Shetland, within one week. Delivery to France, Holland, Spain, Germany, Italy, Belgium, Portugal, Malta & Cyprus takes just over one week.
UK FREE delivery on specified goods
UK Flue Pipe & Ecofan delivery is £10 or FREE with a stove.
Stoves Delivery to Mainland UK is £35 for 3/5 working days.
Stoves Delivery to Mainland UK is £65 for next day delivery.
Stoves Delivery to Northern Ireland is £50
Stoves Delivery to Southern Ireland is £70
Stoves Delivery to Lewis, Harris, Bute, Mull and Isle Of Wight is £70
Stoves Delivery to Shetland, Orkney and Isle of Man is £100
Stoves Delivery to Arran and Millport is £55
We do not deliver stoves to the Isle of Skye.
For all the above there is only ONE carriage charge for two stoves.
We deliver stoves to France £128 for one stove, £165 for two stoves,
Stoves to Belgium £130, Holland £130, Germany £130, Spain £190 approx please email area code and town name for an extact quote for stoves to Belgium, Holland, Germany and Spain.
For all other countries please email for a delivery quote for one or more stoves.
Woodburning Stoves Limited delivers Country Kiln multi fuel stoves and wood burning stoves and log burning stoves to France, Holland, Spain, Germany, Italy, Belgium, Portugal, Malta and Cyprus takes just over one week. If you wish to purchase more than one stove, to calculate your carriage cost we will require to know your local area code and the weight of the stove or stoves you wish to purchase. Then please email the details of the stoves weight and your area code or postal code. We will respond as soon as possible with an exact delivery cost for the stoves to your door. sales@woodburningstoveslimited.com
Delivery to England, Scotland, Ireland & Wales takes approximately 3/5 working days from full payment. Next Day and Saturday deliveries can be arranged although there is a surcharge for Saturday and Next Day Deliveries. Payments made through Securetrading and by Credit/Debit Card will be processed and dispatched the same day. Cheque payments are held for seven days to clear. We are unable to process your order or dispatch your wood burning stoves and multi fuel stoves to you without a contact phone number. If you did not include a daytime contact phone number with your payment please email it to us after reading this letter info@woodburningstoveslimited.com The contract with the courier is that he will endeavour to deliver within 3/5 days. Next Day, Saturday and specified time deliveries can be arranged at additional cost. Although our couriers are very obliging in that we can ask nicely for a specified day and time and they try their best to assist.
Your wood burning stoves and multi fuel stoves are delivered from Scotland on a tail lift with pallet barrow. All goods are fully insured, free of charge, until the point of delivery. At the point of delivery you have the option to cancel your insurance or keep it active. If no-one meets the courier at the pre-arranged time you will be asked to pay a second delivery charge.
The Courier will phone you to tell you exactly when he will deliver your woodburning stoves and multi fuel stoves to you, if the time suggested does not suit, suggest a time more convenient when you will be available to inspect the stove. Delaying a delivery until you are prepared or have more bodies for assistance is never a problem. Our couriers are usually experienced in delivering Country Kiln Stoves and should be able to assist you with this inspection.
Please inspect your wood burning stoves and multi fuel stoves at delivery. You will require a large knife or rose snips to do this as your wood burners are in a wooden crate. There are 4 metal bands over the crate. Snip these bands and the crate lifts off revealing easily, the full stove. The Courier HAS to give you time to do this. The contract with the courier has given you a book in call 24 hours minimum notice in advance of delivery, delivery by tail lift where the stove is electronically lowered and wheeled to your first step or garage and a 20 minute time allocation with the courier. Monday to Friday. If the courier arrives without a tail lift please do not try to lift the wood burners off, send the courier away. Delivery will be re-arranged, at your conveniance, for another day. You are inspecting for any damage that may have happened in transit. The courier will ask for you to sign for your stove stoves. What you are signing says that you have inspected the stove stoves and have received them in good order and at that point the insurance is cancelled. If the courier becomes impatient or will not permit you to inspect your goods when he asks you to sign for the delivery do not sign unchecked, SIGN YOUR NAME AND COURIER WILL NOT WAIT, this keeps the insurance open, then call us at once. By inspecting for damage you are fully insured for replacement. Insurance is free and, at delivery, is the responsibility of the buyer.
If you have ordered flue pipe or additional items with your woodburning stoves make sure during inspection that the pipe and items are present. If not, please mark on the couriers pad that the pipe or item is missing then inform us. Pipe or other items not notified to the courier at delivery as missing will be deemed to have been correctly delivered. Fire cement travels inside the flue pipe. All crates are marked with our Country Kiln trademark and the code number of the stove model.
Please inspect your stove/goods at delivery. If the glass is damage sign "Glass Damaged" and accept the stove, we will have replacement glass to you within two days. If the stoves casting is damaged in any way send it back immediately with the delivering courier, then phone us. We will dispatch a replacement which can be with you the following day if you require this.
Best wishes and keep warm wood burning in your hearth. Lang may yer lum reek.
Susan and Tom Bagan.
Telephone 01560 483966 9am-5pm
Email info@woodburningstoveslimited.com (Tom & Sue respond to all emails within 12 hours)
